Payment Policy

Last updated: October 18, 2026

This policy applies to purchases made through https://amadopetshopbotanica.shop/, the online store operated by AMADO PET SHOP, INC under the customer-facing name Amado Pet Shop Botanica. It explains which payment methods we accept, how and when you are charged, how sales tax is applied, how your payment information is protected and how refunds are returned to you.

Business address: 1891 NW 21st St, Miami, FL 33142, United States
For questions regarding payments, shipping, returns, or refunds, contact support@amadopetshopbotanica.shop or +1 305-547-1868.

Seller information

1. Accepted payment methods

We accept the following credit and debit cards:

• Visa
• Mastercard
• American Express
• Discover

We do not accept cash, checks, money orders, gift cards or bank transfers for online orders.

2. Payment processing and security

• Card payments are processed by Stripe, our payment processor, over an encrypted (HTTPS) connection.
• Your card details are sent directly to Stripe. We do not see, receive or store your full card number or security code.
• We receive only limited payment details from Stripe, such as the card type, the last four digits and confirmation that the payment was approved.

3. Prices and currency

• All prices are listed and charged in U.S. dollars (USD).
• Product prices are shown before sales tax. The price on the product page is the price charged for the item.
• Shipping is charged as a flat rate per order according to our Shipping Policy and is shown at checkout before you pay.
• We do not add any card surcharge, handling, service, processing or other fees. Your card issuer may apply its own fees, such as foreign transaction fees, under the terms of your card agreement.

4. Sales tax

• Orders delivered to Florida: we collect Florida sales tax at the 6% state rate plus the discretionary sales surtax of the Florida county where the order is delivered, as required by Florida law. The tax is calculated at checkout from the ZIP code of your shipping address and is applied to the item price and the shipping charge.
• Orders delivered outside Florida: we do not currently collect sales tax on orders shipped to addresses outside Florida.
• The tax amount is shown as a separate line at checkout and on your order confirmation email before and after you pay.
• If a refund is issued, the sales tax charged on the refunded items (and on a refunded shipping charge) is refunded with it.

5. When you are charged

Your card is charged when you place your order. You will receive an order confirmation email with an itemized total showing the item price, shipping, sales tax (if any) and the total charged. Your bank may briefly show a pending authorization before the charge is finalized.

6. Billing information and order verification

Please enter your billing name and address exactly as they appear on your card statement. If your payment is declined, your order will not be placed; please check your details or try another card. In rare cases, we may contact you to verify an order before shipping it. If we cannot verify an order, we cancel it and issue a full refund to the original payment method.

7. Refunds to your payment method

Approved refunds are always issued to the original payment method used for the order, within 5 business days of approval. Depending on your bank, it can take an additional 5–10 business days for the refund to appear on your statement. We cannot issue refunds to a different card or account. See our Return & Refund Policy for eligibility and timelines.

8. Billing questions and disputes

If you see a charge you do not recognize, a duplicate charge or an incorrect amount, please contact us first with your order number. We will review it and, where a correction is needed, refund the difference to your original payment method. Contacting us does not affect any rights you have with your card issuer.

9. Changes to this policy

We may update this Payment Policy from time to time. The “Last updated” date at the top of this page shows when it was last revised. The version in effect when you place your order applies to that order.

10. Contact Us

If you have any questions about payments or sales tax, please contact us: